Stubhub Tickets Sent To Wrong Address, The "Payment" tab is automatically open (on the StubHub app, tap the second drop Find your tickets Go to your order and select “Get Tickets” to see where your mobile transfer tickets were sent. I can’t find my tickets but my tracking number shows DICE tickets: You need to accept the seller’s follow request on the DICE app, then the seller will use your phone number to send your tickets. Ticketmaster tickets StubHub will email you when your tickets are ready. If some required sections are blank, click the pencil next to the addresses to fill them in. I can’t find my tickets but my tracking number shows Troubleshooting My tickets shipped to the wrong address If your hard copy tickets shipped to the wrong address, contact us and we'll review your order. Tickets shipped to the wrong address If your hard copy tickets shipped to the wrong address, contact us and we'll review your order. They’ve said that they’ve escalated the case as I’ve still not If the tickets are in transit: Contact us, we'll see if there's enough time to reroute your package to a different address. Save any changes If there aren't missing details in the Can’t find the email? Request a retransfer You can request the seller to transfer the tickets to a different email address. Here’s how: Make sure your account info is completely filled out. Troubleshooting My tickets shipped to the wrong address If your hard copy tickets shipped to the wrong address, contact us and we'll review your order. Go to your order details and select “Try requesting retransfer from seller. The email will Issues uploading PDF tickets to a StubHub listing or sale Getting the buyer’s address to deliver tickets Sent the wrong tickets to the buyer Can't print the prepaid shipping label Changing your In Hand Hi all - seems like a few people have run into this issue, but some tickets I purchased were sent to a private Apple relay email address, which I don’t have access to, because I signed into StubHub with Select "Continue" then "Confirm Transfer" to send the tickets. In most cases, the email went to your spam Explore StubHub Support articles to quickly find answers to your questions using the search bar above, or review our most popular articles: Popular buyer topics When will I get my tickets? Accept your Need a refund on StubHub? Follow this clear, actionable process to request your refund and resolve ticket issues quickly and hassle-free. Was this article useful? For the past month I’ve gone back and forth with StubHub about getting the seller to retransfer the tickets to my correct email address. Will my address be on the shipping label when I ship tickets to the buyer? Find answers to common problems, use online chat, or call customer service phone number at I purchased tickets to a show from StubHub and misspelled my email by one letter, and couldn’t receive the mobile transfer, had a hard time getting any help through the phone or through the help chat bot As mentioned earlier, the mode of delivery of your tickets may depend on how you bought them, and therefore if you haven’t received your StubHub Explore StubHub Support articles to quickly find answers to your questions using the search bar above, or review our most popular articles: Popular buyer topics When will I get my tickets? Accept your What should I do if I get an error when trying to buy tickets? If your tickets were delivered through StubHub, you’ll need to accept the transfer and view them in your StubHub account. If the tickets haven't shipped yet: Update the shipping information on your order. Top troubleshooting tip: Log out of your Ticketmaster or To update your primary email address or phone number: Go to Settings Select the "Contact" tab (on the StubHub app, tap the second drop-down menu to see it) Under "Email address" or "Primary phone," . AXS ticket troubleshooting You didn’t get the email from AXS that tells you your tickets are ready. I received the wrong tickets Print What Qualifies as Incorrect Tickets? Tickets are considered incorrect if they differ from your purchase in any of these ways: Seat Location Mismatch You received tickets for Facing problems with StubHub tickets? Navigate common issues like delays, invalid tickets, or refunds with these practical tips and support options. ” Enter your Wrong event details or venue map If an event on our site has incorrect details, such as the wrong start time, or an inaccurate venue map, please contact us. ” Enter your Resell your StubHub tickets Postponed, rescheduled, or canceled events Cancel a purchase Sending tickets to a friend Resell your StubHub tickets Postponed, rescheduled, or canceled events Cancel a purchase Sending tickets to a friend Can’t find the email? Request a retransfer You can request the seller to transfer the tickets to a different email address. Was this article useful? Make sure your payment info is up-to-date Select Settings (on the StubHub app, tap the first drop-down menu to see it).
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