Synology folders not visible, . This guide covers why folders disappear and how to fix it fast, so you can regain access and avoid future issues with folder visibility across your NAS setup. both volumes are visible under both windows and apple. At first I thought that this was a problem with syncing, so I forced "Re-index" in "Synology Drive Admin Console". all of the linux attributes are the same and the settings under File Oct 17, 2021 · You are unable to find files and folders on Synology NAS using Windows File Explorer or Mac Finder, but they are visible in File Station. It's also shown in File Station when logged in as a different user. In most cases, the files exist exactly where they should, but Teams is failing to surface them due to permission, sync, or configuration mismatches. If your Synology NAS still does not show up in Windows File Explorer after trying all of the methods above, try mapping a network drive to a shared folder to access your data directly: Determine the IP of your Synology NAS via Synology Assistant. Feb 21, 2026 · Hi, I have an odd issue regarding files uploaded via the DS File Android app. Oct 17, 2021 · Symptoms You are unable to find files and folders on Synology NAS using Windows File Explorer or Mac Finder, but they are visible in File Station. 5 days ago · Microsoft Teams file issues rarely mean the files are actually gone. i have a folder on my DS412+. Please create a new shared folder via filestation and activate that as a teamfolder. 2 days ago · If files are visible in SharePoint but not in Teams, the problem is almost always permissions, tab configuration, or token synchronization. Step-by-step fixes for SMB, network, firewall, and mapping issues. Aug 2, 2021 · I solved this issue by going into File Station, right click the folder I had issues with, select Properties, go to Owner, and check the box for "Apply to this folder, sub-folders and files" Troubleshoot why your Synology NAS is not showing in Windows File Explorer. all other folders on the Shared Folder show but not the main folder. mp4 file, the file is visible for the Nov 28, 2022 · In this case, you should contact your network administrator to identify the cause. I have another account that has both group and individual read only permissions to that same Shared folder. I myself have an admin account with write permissions on the Shared folder. Understanding where Teams stores files and how it retrieves them is the key to fixing visibility problems quickly. I use this to move photos and videos from my phone to my NAS. Apr 4, 2019 · i have a similar problem. Aug 3, 2020 · Some other folders and other partitions dont have the right permissions or are unfortunately not supported. May 23, 2025 · If your Synology shared folder not showing in File Station, you're not alone. Now whenever I upload a video . Mar 14, 2021 · This solution resolves the problem both for Synology Drive Client and for ShareSync. The annoying problem is that folder tree is copied to the remote NAS, and lnk and zip files are copied. this is true under Windows and MacOS. This distinction prevents wasted time troubleshooting the wrong layer. Apr 17, 2017 · I have a share, /volume1/downloads that is visible when I browse to my NAS via Windows explorer on a local Win10 machine, it's visible in the DSM control panel's "shared folder" list, where I can edit it's permissions, etc. all folders and files are visible in windows and apple, except for one, a main folder under a Shared Folder. This did not have an effect and some files are still not visible.


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